Terms & conditions

Terms and Conditions

Last Updated: October 22, 2026

Welcome to Iselin Auto Shipping. These Terms and Conditions govern your use of our website, https://iselinautoshipping.com, and your interactions with our vehicle transportation services.

By using our website, requesting a quote, or booking transportation services, you acknowledge these Terms and Conditions, subject to any additional written agreements that apply to your shipment.

1. Company Information

Iselin Auto Shipping provides information and assistance relating to vehicle transportation services.

Our contact information is:

Business Name: Iselin Auto Shipping Address: 1333 Oak Tree Rd, Iselin, NJ 08830, USA Phone: (848) 272-2458 Email: info@iselinautoshipping.com Website: https://iselinautoshipping.com

2. Services Offered

Our transportation services include:

  • Open Car Transport

  • Enclosed Car Transport

  • Door-to-Door Auto Transport

  • State-to-State Auto Transport

Service availability depends on transportation routes, vehicle characteristics, scheduling, carrier capacity, and applicable operating requirements.

Specific services, pricing, and responsibilities are subject to the written agreement provided for each shipment.

3. Quotes and Pricing

Shipping estimates may be based on transportation distance, vehicle dimensions, vehicle condition, transport method, pickup and delivery locations, seasonal demand, and carrier availability.

Unless expressly stated otherwise in writing, a quote is an estimate rather than a guarantee of final pricing.

Any changes to an agreed transportation price must comply with the applicable booking agreement and law. Customers should review and approve any proposed changes before proceeding.

4. Booking and Scheduling

Customers are responsible for providing accurate vehicle information, contact details, and pickup and delivery locations.

Pickup and delivery dates may be estimates unless expressly confirmed as guaranteed in a written agreement.

Weather conditions, traffic, mechanical problems, road restrictions, and other circumstances may affect transportation schedules.

Customers will be informed of material scheduling changes according to the applicable service agreement.

5. Customer Responsibilities

Customers are expected to prepare their vehicles for transportation.

This includes removing prohibited or unauthorized personal belongings, securing loose accessories, disclosing known mechanical problems, and ensuring the vehicle can be safely loaded or unloaded.

Customers must disclose whether a vehicle is non-operational or has modifications that may affect transportation.

A customer or authorized representative should be available for pickup and delivery inspections and required documentation.

6. Vehicle Inspections

Vehicle condition inspections are normally conducted at pickup and delivery.

Customers should review the Bill of Lading or other inspection documents and ensure that existing damage is accurately recorded.

Any concerns regarding the vehicle’s condition at delivery should be documented promptly and reported according to the applicable claims procedures.

7. Personal Belongings

Customers should remove personal belongings from their vehicles unless the transportation provider expressly permits certain items.

Personal property may not be covered under applicable vehicle cargo insurance.

Customers are responsible for following the carrier’s rules regarding prohibited or restricted items.

8. Payments

Payment methods, deposit requirements, payment deadlines, and any remaining balances will be described in the applicable quotation, invoice, or booking agreement.

Customers should review these terms before confirming a shipment.

Any applicable additional fees must be disclosed and handled in accordance with the agreement and applicable law.

9. Cancellations and Refunds

Cancellation and refund eligibility depend on the booking agreement, the stage of the transportation process, services already performed, and applicable law.

Customers should request the written cancellation policy before booking.

Any refunds due will be processed according to the applicable agreement and legal requirements.

10. Insurance and Claims

Insurance coverage and claims responsibilities depend on the actual transportation provider, applicable insurance policies, and governing law.

Customers may request information about relevant carrier insurance before transportation.

No provision in these Terms is intended to waive rights or responsibilities that cannot lawfully be waived.

Any damage claim should be submitted with relevant inspection records, photographs, shipment information, and supporting documentation.

11. Door-to-Door Accessibility

Door-to-door transportation is subject to safe and legal carrier access.

If a selected address cannot accommodate a transport truck, an alternative nearby pickup or delivery location may be arranged.

12. Limitations of Liability

Iselin Auto Shipping’s responsibilities are determined by its actual role in the shipment, the applicable transportation agreement, and governing law.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law, including any mandatory obligations applicable to motor carriers or transportation brokers.

13. Website Content

Information published on this website is intended to describe our services and provide general guidance.

We make reasonable efforts to keep website content accurate, but service details, pricing, and availability may change.

Website information does not replace a specific written transportation agreement.

14. Intellectual Property

Website text, branding, graphics, and other original materials owned by Iselin Auto Shipping are protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use of protected materials is prohibited unless permission has been granted or use is otherwise permitted by law.

15. Third-Party Services

Certain transportation, payment, communication, or website functions may involve third-party providers.

These providers may have their own terms and policies.

The responsibilities of each party should be identified in the relevant agreement.

16. Changes to These Terms

We may update these Terms and Conditions from time to time.

Revised terms will be published on this page with an updated revision date. Changes will apply as permitted by law and will not automatically alter existing contractual obligations.

17. Governing Law

These Terms are generally governed by applicable United States federal law and, where not preempted, applicable New Jersey law.

Any dispute-resolution provisions in a separate, valid transportation agreement may also apply.

18. Contact Us

For questions about these Terms and Conditions, please contact:

Iselin Auto Shipping 1333 Oak Tree Rd, Iselin, NJ 08830, USA Phone: (848) 272-2458 Email: info@iselinautoshipping.com